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As an Ambassador of the wndr museum, you’ll play an integral part in shaping the entire guest experience, offering service, storytelling, and hospitality with a dose of humor and humanity, from the moment guests step off the street and into our space. The Ambassador will report to the Floor Managers for day-to-day operations and the Visitor Services lead for museum policies and procedures.
The Floor Manager at the wndr museum is a steward of the space who oversees day-to-day operations of the museum floor, supervising Ambassadors and Ambassador Leads and working closely with Facilities to maintain and organize the museum floor. Floor Managers ensure that operating hours on the museum floor run smoothly in order to deliver quality experiences and stellar customer service to wndr’s diverse and multi-generational range of visitors. The Floor Manager supervises the Ambassadors and Ambassador Leads for day-to-day operations and reports directly to the Visitor Services Lead (VSL).